When LINDEMANN transitioned from being part of a larger organization with 15,000 employees to an independent company with around 200 people, a new robust IT platform for managing crucial aspects of our business, such as accident/incident reporting, training, and whistleblowing was needed. As safety is absolutely mission critical for us at LINDEMANN this gap needed to be rectified, and fast.
Michael Robatzek, director of Quality, Health Safety and Environment & Sustainability, explains the need of ProMaS (Process Management System), its initial functionality and the scope for expanding it in the future.
Our new management reporting system is a significant development for LINDEMANN. We have adopted a proven system from the Danish company IPW, which offers quality management, management reporting, and production optimization in a user-friendly package.
Why did LINDEMANN decide to invest in this new platform?
Safety is a core value of LINDEMANN, so not having a suitable system to manage the documentation of safety-related issues dictated that this omission be addressed. Prior to launching our new platform, we only had a basic document management solution, which lacked a search function. Even with the introduction of the more modern SharePoint, we still faced challenges with duplicate content. IPW's platform ProMaS provides a centralized and user-friendly all-in-one solution for effective quality management, addressing these issues. Furthermore, it was essential for us that IPW was a European provider and could guarantee that our company data would be stored on a German server, aligning with Germany's stringent data protection regulations.
What were the specific requirements LINDEMANN had for ProMaS?
We needed a cloud-based solution with single sign-on capabilities, to streamline access. It was also crucial to avoid double maintenance of data. All data coming from Human Resources through Azure had to be directly reflected in the platform. Additionally, we had tight time constraints, and needed the system launched within weeks. Fortunately, IPW was able to meet these requirements. After discussions and a workshop, the platform was developed in just three weeks. Internal testing and user exploration took an additional three weeks, making it a total of just six weeks from our initial conversation with IPW to having an operational system.
What are the key features of ProMaS and how it benefits LINDEMANN?
ProMaS offers centralized content control, allowing users to quickly find documents that are relevant to them based on predefined definitions. It's accessible on tablets and mobile devices through a simple single sign-on. The first module implemented focusses on safety – specifically incident reporting – which is crucial in our heavy industry, due to its inherent risks. The system makes it easy to report all risk observations and ensures that corrective and preventive actions are included.
Scope for expanding the system
It’s not just safety the new platform can manage: since its launch three months ago, the content on the system has more than tripled, and the QEHS&S team has ambitious plans to manage more functions in collaboration with IPW.
