Privacy Notice
Introduction and Contact Details
The Lindemann Germany GmbH is committed to protecting your privacy. We will process your personal data only in accordance with relevant data protection and privacy legislation and good data processing practices.
Lindemann Germany GmbH (“Lindemann” or “we”) is the controller for the personal data concerning Lindemann customers, website visitors, distributors, suppliers, contractors, job applicants, shareholders, insiders and inventors.
In this Privacy Notice, we tell you about Lindemann's personal data processing in general and provide you with instructions on how to exercise your rights regarding to processing of your personal data. Data subject specific supplements provide more specific information on what kind of personal data we process and what are the purposes for processing personal data about you in specific situations.
Controller Contact Information:
Lindemann Germany GmbH
Grafenberger Allee 337a
40235 Düsseldorf
Why are we processing your personal data, what types of data we process and on which basis?
By opening a relevant section below, you will find information on which types of personal data we collect and process about you. Each section will also explain what are our purposes for processing your personal data and what are the legal bases for processing.
Categories and Sources of Personal data
We primarily collect personal data directly from you if you are a representative of our customer, potential customer, distributor or our distributor’s customer. You may provide us personal data for example by contacting us, providing feedback, registering as a user of our digital tools and services, purchasing our products or services, subscribing to our newsletters or other material, commenting on content on our website, or downloading material from us. In some cases, we obtain your personal data from your employer or from public sources such as social media or from our distributor, if you are a representative of our distributor’s customer.
If you are a representative of Lindemann’s customer, potential customer or distributor, we process following categories of personal data about you:
Your identification and contact details, such as your name, company, job title, job role, email address, telephone number, photo, and passport information (when needed e.g. for event participation);
Information on the customer relationship, such as information about your previous purchases of Lindemann products and services, billing information, communication preferences, event participation information, your product interests, information about the use of Lindemann products and services, any feedback you have given to us and other relevant information provided by you;
Your account information, such as username, password and personal preference information in Lindemann Login Account or in Preference Center; and
Technical information, such as IP-address, terminal equipment information and device location information (if you have consented to providing location information for a specific application).
Processing Purposes
At Lindemann, we process the personal data of representatives of our customers, potential customers and distributors for the following purposes:
- To market and sell our products and services;
- To deliver our products or services;
- To manage invoicing and payments;
- To provide customer support for sold products and services;
- To develop our products and services based on customer feedback and surveys;
- To provide customer communication, such as notifications about new features, updates, warranty or other relevant information about the sold product or service;
- To manage customer relations;
- To organize and manage events such as distributor trainings;
- To provide and manage our digital services such as, Bruno and PumpDim;
- To measure the effectiveness of our marketing and to provide you with more relevant content; To fulfil our other legal obligations.
Legal Basis
We process your personal data only if we have a valid legal basis for doing so. Please find information about the legal basis for our processing purposes below:
Legitimate interest
Processing of your personal data is based on our legitimate interest when it is done for the purposes of marketing, selling and developing of our products and services, or for the purposes of managing customer relations, providing customer communication and organizing events. It is also in our legitimate interest to measure the effectiveness of our marketing, to deliver our goods and services, to provide you with our digital services, to provide customer support for sold goods and services, and to manage invoices and payments.
Legal obligation
The legal basis for processing is our legal obligation when we are subjected to statutory requirements.
Consent
We provide you with our newsletter and other material when you have given your consent for receiving them. You may at any time withdraw your consent for receiving newsletters or other material using the 'Unsubscribe | Update Preferences' link included in the email.
Contract
When we have entered into a contractual agreement directly with an individual, such as a sole trader, the legal basis for processing personal data is performance of a contract for the purposes of delivering our goods and services, providing you with our digital services, providing customer support for sold goods and services, and managing invoices and payments.
Categories and Sources of Personal data
We collect personal data directly from you as you visit, browse or otherwise interact on our website.
We also collect your information when you subscribe to our newsletters or other material via our website. We process following categories of personal data about you:
Your identification and contact details (if provided by you), such as your name, company, email address and phone number;
Information on your role and interests (if provided by you), such as role in organization and interest areas regarding industry, products or services;
Information on how you use our website. We use cookies and web beacons to collect data on how you use our websites and view our marketing emails. This may include for example information on which Lindemann websites you have visited, how long you stayed on them, which items you clicked on and your IP-address. To know more about the use of cookies, please see our Cookie Statement;
Survey and Feedback information, such as any free text communication you provide in connection to our survey or feedback forms.
Processing Purposes
We will process the personal data of website visitors for the following purposes:
- To secure and optimize your website experience;
- To develop our products and services based on website visitor behavior and customer feedback and surveys;
- To market our products and services;
- To provide you with our newsletter and other material, if you have subscribed to receiving it;
- To measure the effectiveness of our marketing and to provide you with more relevant content.
Legal Basis
We process your personal data only if we have a valid legal basis for doing so. Please find information about the legal basis for our processing purposes below:
Legitimate interest
It is our legitimate interest to secure and optimize our website, to develop our products and services and to market our products and services for you.
Consent
We provide you with our newsletter or other marketing emails and material when you have given your consent for receiving them. You may at any time withdraw your consent for receiving newsletters using the 'Unsubscribe | Update Preferences' link included in the email.
Categories and sources of personal data
We primarily collect personal data directly from you as you contact us when applying for a job. We obtain information about you from third parties only if you have given your consent to it. In some cases, we obtain your personal data from public sources such as social media. We process the following categories of personal data about job applicants:
- Your identification and contact details, such as name, birthdate, address, email address and phone number;
- Job application information, such as your work history, education history, application, certifications and your photo;
- Information related to background checks, if required by a specific position;
- Recruitment process communication, such as emails and job interview notes;
- Login details, including your username.
Processing Purposes
We process the personal data of job applicants for the following purposes:
- To carry out our recruitment process, including tasks such as:
- evaluating and assessing your interests and qualifications against our career opportunities;
- contacting you and setting up interviews;
- conducting possible background checks;
- contacting third party references to evaluate your previous performance; and
- keeping records relating to our hiring process.
- To fulfil our legal obligations and rights related to recruitment process.
Legal basis
We process your personal data only if we have a valid legal basis for doing so. Please find information about the legal basis for our processing purposes below:
- Legitimate interest
It is in our legitimate interest to process your personal data in order to carry out our recruitment process. - Contract
Based on your request to be employed by us, we may process your personal data in order to take the necessary steps to enter into employment contract with you. - Legal obligation
We process your personal data based on a legal obligation whenever it is necessary for a statutory requirement related to recruitment process. - Consent
When necessary, we may obtain information about you from third parties if you have given your consent to it.
Who can prozess your personal data?
At Lindemann, your personal data is processed only by personnel who are authorized to do so based on their role. Your personal data is processed by third parties only in the following situations which apply to transfers and disclosures of personal data:
Service Providers
We use service providers in order to manage and operate our business. Service providers are needed for a variety of purposes, such as payment and invoice management, carrying out marketing activities and providing our online services. These service providers can only process your personal data based on our instructions and use it only for purposes defined by Lindemann. Such processing is always regulated by data processing agreements in order to ensure that all our service providers keep your personal data safe and process it only in accordance with applicable legislation.
In cases where your personal data is transferred to service providers outside of the European Union (EU) and the European Economic Area (EEA), we ensure the protection of your personal data by using European Commission’s Standard Contractual Clauses. Where applicable, transfers of personal data to service providers outside of the EU and EEA can also be secured by relying on an adequacy decision adopted by the European Commission.
Disclosures of Personal Data
In certain situations, we have to disclose your personal data to another controller, who will use that personal data for its own purposes. Such disclosure of personal data can happen for example to authorities when Lindemann is obliged to do so based on a statutory requirement.
If re-arrangements in our business operations would happen, your personal data might have to be disclosed to relevant stakeholders of that re-arrangement.
Sharing Data Within Lindemann Corporation
Additionally, Lindemann may disclose and transfer your personal data within the Lindemann group of companies. Where such intra-group transfers or disclosures take place, Lindemann is ensuring the security and confidentiality of your personal data by using Intra-Group Data Transfer Agreements.
Protective Measures
Lindemann uses robust technical and organizational measures to protect the confidentiality, integrity and availability of your personal data. Our information security controls ensure the protection of it from unauthorized viewing, modification, dissemination, or destruction and provide the necessary recovery mechanisms from accidental as well as malicious destruction, alteration or loss. We use role-based access control to ensure that your personal data is processed only by appropriate personnel. Your personal data processed by Lindemann is protected with state-of-the-art information security technologies. Protective measures also include data protection related guidelines and procedures trained to employees in order to ensure secure and lawful processing of your personal data.
How long do we process your personal data?
By default, we store personal data only as long as is necessary for the purposes it was collected for. When personal data is no longer needed for the purpose it was originally collected for it will be deleted or anonymized, unless we have a legal obligation to retain data for a longer period. This means that the retention periods we have defined for your personal data vary depending on the processing purpose, type of personal data, and local requirements.
Here are a few examples of personal data retention periods:
- Customers’ and suppliers’ personal data is stored for as long as is needed for maintaining the customer or supplier relationship.
- Storing website visitors’ personal data depends on the cookies in use. For more information, see our Cookie Statement.
- If you have subscribed into receiving marketing communications from us, we store your personal data for electronic direct marketing purposes for as long as you withdraw your consent for personal data processing.
- Job applicants’ personal data is in most cases stored for one year. However, local exceptions may apply, such as when applying to our German entities the personal data is stored for 180 days.
What are your rights as a data subject?
As a data subject you have certain rights which help you to control your own personal data and to affect the way it is being processed. In this section, we provide you information about your rights as a data subject. If you wish to use your rights, please contact us by email at
Please note that as a registered user, you may access and amend your contact details and other profile information at any time through Lindemann Preference Center or other Lindemann service where you have a user account registered.
Right of Access
You have the right to obtain confirmation as to whether or not your personal data is being processed by us and to know what personal data about you we process. If you wish, you may request for a copy of such data.
Right to Rectification
If your personal data is incorrect or incomplete, you have the right to request for rectification or completion of your personal data. Right to be Forgotten You have the right to request your personal data to be erased. In such a case we will delete your personal data unless we have a legal obligation or other overriding reason to retain your data. Please note that after deletion of your personal data, Lindemann may not be able to provide you or your employer company the products, services or information you have inquired or ordered.
Restriction of Processing, Right to Object, Data Portability and Withdrawal of Consent
In certain situations, you have the right to request us to restrict the processing of your personal data, for example if personal data concerning you is inaccurate. Based on your particular situation, you may also have the right to object the processing of your personal data, in which case we will evaluate whether there are any compelling legitimate grounds for continuance of processing. You may always object processing for the purpose of direct marketing. In some cases, you may also have the right to data portability.
In cases where the processing of your personal data is based on your consent, you have the right to withdraw your consent for processing at any time.
We will do our best to resolve any issue you might have related to our processing of your data through negotiations. However, if you consider that our processing infringes your rights as a data subject, you have the right to file a complaint to your local supervisory authority.
Can this privacy notice be changed?
There will be updates to this Privacy Notice whenever changes or developments in our business operations require so. The up-to-date version of the Privacy Notice can always be found on this Website. We recommend that you revisit this Privacy Notice from time to time in order to review any possible changes. If any substantial changes in the way Lindemann collects or processes your personal data occur, we will post a notice of such change on our website.
Web analysis with Matomo
With your consent, we use the open source software Matomo to analyse and statistically evaluate the use of the website. Cookies are used for this purpose. The information obtained about website use is transmitted exclusively to our servers and summarised in pseudonymous usage profiles. We use the data to evaluate the use of the website. The data collected is not passed on to third parties.
The IP addresses are anonymised (IP masking) so that an allocation to individual users is not possible.
The data is processed on the basis of Art. 6 para. 1 p. 1 lit. a DSGVO. We are thus pursuing our legitimate interest in optimising our website for our external presentation.
You can revoke your consent at any time by deleting the cookies in your browser or changing your data protection settings.
YouTube
Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account. Further information on the handling of user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy [external page].
