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Service Team

Service Team

Excellent service
for your success

The LINDEMANN Service Team consists of highly specialised experts with extensive experience in scrap processing and metal recycling. 

Reliability in Service

Whether inspections, maintenance, repairs, modernisations or performance optimisation, our specialists help customers worldwide maximise machine availability, productivity and long-term operational efficiency. On-site or remotely.

At our 8,000 m² service centre in Düsseldorf, we develop smart all-in-one solutions for the repair and refurbishment of assemblies of all types. Using genuine OEM spare parts and proven repair procedures, we ensure maximum quality and reliability. In addition, LINDEMANN provides mobile machining services, specialised tooling and fully equipped service containers for field operations.

YOUR SERVICE BENEFITS

  • MAXIMUM AVAILABILITY
    Fast, flexible and reliable support in the event of sudden machine problems
  • TOP QUALITY
    Exclusively trained experts from LINDEMANN (e.g. electricians /mechanics / hydraulics specialists)
  • VARIABLE COMMUNICATIONS
    Support available in German and/or English. Via audio, video, text, Microsoft Teams, WhatsApp, Smart Glass or conventionally by phone

Field Services

Field Services

Inspections and maintenance

Inspections and maintenance

Over the years, wear and aging cause internal leakages potentially resulting in machine failures. LINDEMANN’s inspections and maintenance planning services help you to avoid unpleasant surprises and keep your machines in top shape.
Repairs and refurbishment

Repairs and refurbishment

LINDEMANN offers comprehensive repair and refurbishment solutions for shredders, scrap shears, balers and other recycling equipment. Leveraging decades of machine expertise, our teams deliver high-quality repairs, complete overhauls and professional support during commissioning and start-up.
Troubleshooting

Troubleshooting

Our troubleshooting specialists combine extensive field experience with deep technical expertise. Supported by comprehensive machine documentation, drawings and engineering resources, they quickly identify and resolve issues. Assistance is available worldwide via phone support, remote access or on-site service technicians.

Performance and
remote services

Improving Performance Through Smart Service Solutions

LINDEMANN helps operators unlock the full potential of their recycling equipment. By combining engineering expertise, industry best practices and digital technologies, we continuously improve productivity, energy efficiency and machine availability.

As digitalisation becomes increasingly important in the metal recycling industry, remote service has become a key element of our support strategy. Through digital diagnostics, real-time machine data and rapid remote assistance, many issues can be identified and resolved quickly without unnecessary downtime. The result is faster response times, reduced service costs and maximum equipment availability – helping customers achieve long-term operational success.


Upgrades
There are many reasons to upgrade your equipment, hydraulic pumps or PLCs. Upgrades result in higher safety, improved usability, enhanced performance, longer life cycles, and easier maintenance.
Problem diagnosis and problem solving
  • Direct availability of circuit diagrams, drawings and parts lists
  • Direct target/actual comparison of functional parameters
  • Remote access to control data
Installation and re-commissioning after malfunctions or repairs
  • Commissioning by our own personnel, accompanied step-by-step
  • Visual status check
  • Direct error analysis and correction
PLANT OPTIMIZATION
  • Evaluation/analysis of energy efficiency and digitalization options
  • Direct line to the specialist for discussing optimization ideas
  • Target/actual comparison of operating parameters
General questions
  • Information on materials technology and service life
  • Quick check of component specifications
  • Discussion of plant upgrades
Other services and tools
  • The Shredder Drive Assistant (SDA) maximizes a shredder motor’s efficiency and increases production capacity, while maintaining shred density.
  • Shredder dust suppression catches dust particles.
  • LINDEMANN InDEx-System is a condition analysis and reporting system for shears.
Performance and remote services
Improving Performance Through Smart Service Solutions